Registration & Login
Registration
What are the prerequisites for me to order as a caterer?
What are the prerequisites for me to order as a caterer?
You must operate a catering business in Austria and be able to confirm this to us with a company document if necessary.
If you are unsure whether you meet the requirements for a wholesaler/reseller, simply contact our customer service, who will be happy to help you.
How do I register?
How do I register?
Click on "Register" in the top right corner. After entering your company-related data, click on "Complete Registration".
Can I order without registering?
Can I order without registering?
To enjoy all the benefits as a caterer, registration is necessary. Orders without registration are only available in the private customer area.
Why haven't I received an email confirmation for my registration yet?
Why haven't I received an email confirmation for my registration yet?
It's possible that emails may end up in your spam or junk mail folder. Please check these folders in your inbox. Also, add our email address to your contacts to ensure future messages are delivered correctly.
Can I cancel my registration?
Can I cancel my registration?
Yes, you can have your registration deleted at any time. Please contact our customer service for this purpose.
Company data
Can I change my email address after registration?
Can I change my email address after registration?
Yes, you can change your email address in your customer account under "Personal Data". If you experience any problems, please contact our customer service.
Can I change my billing/delivery address afterwards?
Can I change my billing/delivery address afterwards?
Yes, you can change your delivery and billing address in your customer account under "Personal Data". If the change affects a current order that has not yet been dispatched, a change is only possible via our customer service.
How can I unsubscribe from the newsletter?
How can I unsubscribe from the newsletter?
You can unsubscribe from the newsletter by clicking on the unsubscribe link included in every newsletter, or simply by clicking "Unsubscribe from newsletter" in your customer account under Newsletter.
Didn't find an answer?
Our team will be happy to help you.
